§3 Zawarcie umowy i realizacja
§4 Prawo do odstąpienia od umowy
§6 Dane osobowe
§7 Postanowienia końcowe
The shop www.othalacraft.com is owned by the company:
ul. Górnośląska 26
The internet shop www.othalacraft.com is selling items by Internet under the address www.othalacraft.com.
We are selling items directly and it’s possible for individual customers to agree on a price and terms of transaction in advance.
All purchase is in acceptance to these terms and rules.
The items prizes in the shop are in the currency of Euro. The price is valid the moment the customer makes an order. The products sold on the website are unique items. It is possible to order similar products to those which are already being offered. Every item is sold in one copy only.
We reserve the right to change the price of items which are actually in the shop, to interpose new items and to remove articles without previous information.
To every selling transaction an expose evidence of sale or an in-voice VAT [value added tax] if the customer wishes it is delivered before payment. In that case the date of exposition of the in-voice VAT is the day of booking income on our bank account; the customer should inform us about demanding the in-voice VAT immediately after the order.
Cost of delivery is counted in accordance to the price list of delivery.
The acceptance of the order and realization of it begins in moment of the arrival of the payment into the bank account.
Payment is by money transfer to bank account. The customer pays the costs for the banks provision. Cash is the form of payment for personal delivery.
The number of our bank account is sent with the letter confirming the order.
We appreciate the date of payment to be the date of the money-transfer to our bank account.
We don’t accept cash on delivery by post.
We don’t send out the order before we receive the payment.
Should the payment not arrive within 7 days from the date the order was placed, the order will be canceled automatically.
Customers can place several orders before paying. When the orders have just a few items the customer only pays for one delivery.
When the orders are being collected the terms of payment is extended by 7 days for every additional order, but for no more than 21 days from the first order.
The package is sent within three days of receiving the money on the bank-account.
Packages will be sent from Monday till Friday.
We are not responsible for late in delivery caused by fault of the post office.
We are not responsible in case the address of delivery sent by the customer is wrong or incomplete. Sending the package off again is possible if the package returns and after a second payment of delivery costs by the customer. The same conditions come into effect if the customer does not receive the package and is returned to us.
Orders can be made from Poland and other countries.
It is possible to send the package abroad, please contact us to check the price for the delivery.
All presented items and materials on the web side are the property of the shop www.othalacraft.com. Photos presenting the articles and their colours may be a bit different and depending on the setting of the screen.
Costumers should check the delivery after receiving it if there are any damages due to transport or signs of it having been opened. The term of reclamation is a list of complaint signed by an employee of the delivery company or post office.
If the articles are damaged or there are any changes or mistakes in the articles, customers may complain within 14 days after the delivery.
It’s possible to return articles which have been complained on after contact with the shop. Costs of delivery will be returned after the positive consideration of the complaint. The costs for the return will be in accordance to the price list of the Polish post.
Delivery sent with carriage forward will be not accepted.
In cases not mentioned in these rules the civil code according to Polish law applies.